Hotel Zapata has outstanding service! At Hotel Zapata our number one priority is serving our customers, by personalizing our service to the guest's needs. We understand that people have different needs and we try our best to accommodate those individual needs. As long as it is something we can do, you will get it. Our personalized service goes as far as allowing guest to order food out of the menu.

If we can cook it, than you are eating it! "The rooms are clean, drinks come strong and the food is wonderful just be careful of Marta's HOT sauce." (Oct.2010, JERSEYBOYZ, Tripadvisor.com) "The staff is Amazing; they are attentive to your every need." (Dec. 2010, B. Alexander, Tripadvisor.com) If there is something that we don't have in storage we will buy it exclusively for you! "they were attentive and accommodating to each and every special need." (Dec. 2010, knightriderNYC, tripadvisor.com)