Waitered service on the beach
Whereever you would like to relax, whether at the bar, under the palmleaf umbrellas or next to the warm caribbean water - our waiters will be happy to serve you.
Second Home
Hotel Zapata is a "Home away, from home...On the beach" (Oct.,2010, Lyfsguds, Tripadviosr.com) The staff is very helpful and service oriented. Our staff does a wonderful job at making you feel like one of the family, yet keeping a great balance between professionalism and a familiar
atmosphere. "This hotel is well-maintained and professionally run."
(Dec. 2010, doug0077, Tripadvisor.com) "The confidence of a family, the professionalism of a great hotel" (Nov., 2010, AntoeCle, Tripadvisor.com) "The staff and owners are very warm and friendly. They have a way of making you feel that you are coming home to visit your family." (Oct, 2010,Wayfayer, Tripadvisor.com) Hotel Zapata is dedicated to offering a home oriented atmosphere. In Hotel Zapata we are all family, and when serving our customers we treat them as family members as well.
Personalized Service
Hotel Zapata has outstanding service! At Hotel Zapata our number one priority is serving our customers, by personalizing our service to the guest's needs. We understand that people have different needs and we try our best to accommodate those individual needs. As long as it is something we can do, you will get it. Our personalized service goes as far as allowing guest to order food out of the menu.
If we can cook it, than you are eating it! "The rooms are clean, drinks come strong and the food is wonderful just be careful of Marta's HOT sauce." (Oct.2010, JERSEYBOYZ, Tripadvisor.com) "The staff is Amazing; they are attentive to your every need." (Dec. 2010, B. Alexander, Tripadvisor.com) If there is something that we don't have in storage we will buy it exclusively for you! "they were attentive and accommodating to each and every special need." (Dec. 2010, knightriderNYC, tripadvisor.com)

